At Kurtika, we aim to deliver your orders quickly and safely. Please review our shipping policy for details regarding order processing, timelines, and charges.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Customized or pre-order items may require additional processing time. Any such delays will be clearly mentioned on the product page.
You will receive an order confirmation email once your order is placed, followed by a shipping confirmation email with tracking details once dispatched.
2. Shipping Methods & Charges
Domestic Shipping (India): Free shipping across India via reputed courier partners (e.g., Delhivery, Bluedart, DTDC).
International Shipping: Costs vary depending on the destination and package weight. Charges will be communicated after the order is placed, before dispatch.
3. Estimated Delivery Time
Metro Cities (India): 3–5 business days.
Non-Metro & Remote Areas (India): 5–7 business days.
International Orders: Delivery time depends on the destination country and courier partner, generally 7–15 business days (subject to customs clearance).
Factors Affecting Delivery
Delivery times are estimates and may be affected by:
Courier delays
Weather conditions
Strikes or unforeseen events
Customs inspections (for international orders)
4. Order Tracking
Once your order has shipped, you will receive an email/SMS with your tracking number.
You can track your package on the courier partner’s official website/app using this tracking ID.
Tracking updates may take up to 24 hours to appear after dispatch.
5. Responsibility for Delivery
Please ensure the correct shipping address and contact details are provided during checkout. We are not responsible for packages lost due to incorrect or incomplete addresses.
If a package is returned due to failed delivery attempts or incorrect details, reshipping charges may apply.
? For shipping-related queries, please contact us at kurtika.info@gmail.com.
