Privacy Policy
Effective Date: 04/08/2025
At Kurtika (“we”, “our”, “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.kurtikaofficial.com
. It also outlines your rights under applicable Indian laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (DPDPA-2023).
1. Information We Collect
We collect both personal and non-personal data in two ways:
Directly from you when you provide it (e.g., during checkout, account registration, or customer support).
Automatically when you use our website (e.g., via cookies, analytics, and log files).
a. Personal Data
Name
Email address
Phone number
Shipping and billing addresses
Payment details (processed securely via third-party gateways)
b. Sensitive Personal Data (SPDI)
Collected only when necessary (e.g., biometric login)
Always with your explicit consent
c. Non-Personal Data
IP address
Browser type and version
Device type
Website usage and interaction data (via cookies and analytics tools)
2. How We Use Your Information
We use your data to:
Process and deliver orders
Communicate order updates
Provide customer support
Send promotional/marketing content (only if you opt-in)
Analyze website traffic and improve user experience
Fulfill legal and regulatory obligations
3. Legal Basis for Processing
We process your data based on:
Your explicit consent
Contractual necessity (e.g., order fulfillment)
Legal compliance
Legitimate interests (e.g., fraud prevention, analytics)
4. Your Rights under Indian Law
You have the right to:
Access, correct, or delete your personal data
Withdraw consent at any time
Restrict or object to certain processing activities
Lodge complaints with the Data Protection Board of India
? To exercise your rights, contact us at kurtika.info@gmail.com
.
5. Data Retention
We retain personal data only as long as necessary for:
The purposes for which it was collected
Compliance with legal, regulatory, or accounting requirements
Inactive user data is deleted after 3 years, unless retention is legally required.
6. Cookies & Tracking Technologies
We use cookies and similar tools for:
Website functionality and shopping cart retention
Analytics and traffic monitoring
Personalized advertising (with your consent)
Types of Cookies We Use
Session cookies: Temporary and deleted once you close your browser.
Persistent cookies: Remain on your device for a set period to remember preferences.
Third-party cookies: Used by trusted partners (e.g., analytics, ads) to understand usage patterns.
? You can manage or disable cookies through your browser settings or opt-out where cookie banners/preferences are provided on our site.
7. Data Sharing
We do not sell your personal data. We may share it with:
Payment processors (e.g., Razorpay, Paytm)
Logistics partners (e.g., Delhivery, Bluedart)
Marketing/email providers (e.g., Mailchimp, WhatsApp Business)
Regulatory or legal authorities, when required
All third-party partners are contractually obligated to protect your data.
8. Data Security & Storage
We implement industry-standard measures, including:
SSL encryption
Secure server access protocols
Regular vulnerability assessments
Restricted data access and logging
All personal data is stored on secure servers located in India, unless transferred internationally as described in Section 10.
9. Children’s Privacy
Our website is not intended for users under 18 years of age. We do not knowingly collect information from minors without parental/guardian consent.
10. Cross-Border Data Transfers
If your data is processed outside India:
It will be done only with your knowledge and consent
Adequate safeguards will be ensured as per DPDPA-2023
11. Grievance Officer
As required by law, our Grievance Officer can be contacted at:
Grievance Officer
? Email: kurtika.info@gmail.com
? Phone: +91 7330604649
? Website: www.kurtikaofficial.com
Response Time: Within 30 days of receiving your complaint
12. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in law or our business practices. Updates will be notified via email or a prominent notice on our website.
13. Contact Us
For questions, feedback, or data requests, please reach out to us:
Kurtika
? Email: kurtika.info@gmail.com
? Phone: +91 7330604649
? Website: www.kurtikaofficial.com
