Privacy Policy

Effective Date: [04/08/2025]

At Kurtika (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: www.kurtikaofficial.com, in compliance with Indian laws including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (DPDPA-2023).

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (processed through secure gateways)

Collected only when necessary (e.g., biometric login), and only with your explicit consent.

  • IP address

  • Browser type and version

  • Device type

  • Website interaction data via cookies and analytics tools

We use the data to:

  • Process and fulfill orders

  • Communicate regarding your orders

  • Provide customer support

  • Send marketing or promotional content (only with your opt-in)

  • Analyze user behavior and improve website experience

  • Comply with legal obligations

We collect and process your data:

  • With your explicit consent

  • As necessary to perform a contract (e.g., order delivery)

  • To comply with legal obligations

  • For legitimate interests (e.g., fraud prevention, analytics)

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time

  • Restrict or object to certain processing

  • Lodge a complaint with the Data Protection Board of India

To exercise your rights, contact us at kurtika.info@gmail.com.

We retain personal data only as long as necessary:

  • For the purposes collected

  • To comply with legal, regulatory, or accounting obligations

Inactive user data is deleted after 3 years unless required otherwise.

We use cookies and similar technologies for:

  • Website functionality

  • Shopping cart retention

  • Traffic analysis

  • Personalized ads (with consent)

You can control cookies via browser settings.

We do not sell your personal data. We may share it with:

  • Payment gateways (e.g., Razorpay, Paytm)

  • Logistics partners (e.g., Delhivery, Bluedart)

  • Marketing/email services (e.g., Mailchimp, WhatsApp Business)

  • Legal or regulatory bodies, when required

All partners are contractually bound to protect your data.

We follow industry-standard security practices including:

  • SSL encryption

  • Secure access protocols

  • Regular vulnerability scans and monitoring

  • Access logs and restricted data access

Our website is not intended for users under 18. We do not knowingly collect information from minors without guardian consent.

If your data is processed outside India:

  • It will be done with your knowledge and consent

  • We will ensure adequate protection in line with DPDPA-2023

As per legal requirements, you may contact our Grievance Officer:

Email: kurtika.info@gmail.com

Phone: +91 7330604649

Website: www.kurtikaofficial.com

Response Time: Within 30 days of complaint receipt

This policy may be updated periodically to reflect changes in law or our business practices. We will notify you via email or a prominent notice on our website.

For questions, feedback, or data access requests:

Email: kurtika.info@gmail.com

Phone: +91 7330604649

Website: www.kurtikaofficial.com